Return & Refund Policy

Please make sure to select the correct goods/products before purchase. Customers will have to return the original goods/products in good condition and packaging in order to get the REFUND. Shipping fee bared by customer under this circumstance. After we receive and check the condition of the returned goods/products, which is NOT USED and confirm NEW and GOOD CONDITION, the refund will be process within 14 working days. SENSITVE ELECTRONIC ITEMS are strictly NOT AVAILABLE for REFUND.


We will only bared the shipping fee if we send out the wrong goods/products. On this issue, customer will have to return us the original goods/products in good condition with the original packing or shipping container and we will send out the correct goods/products to customer.


If the goods/products has been used or damaged by the customer, there will not be any exchanging or return. United Auto Supply Sdn Bhd will also not be responsible if your shipment is lost during the return transit, please check with courier company for the compensation.

Please return your purchase to the following address:


No. 31A, 31A-1 & 31B, JALAN DATOH, 30000 IPOH, PERAK.

Please contact us at whatsapp us at +6016-5597222 if you have any questions or doubts.